The insulated box: performance, economy, and safety.

Photos of our store and the packaging and shipping:

Fish and invertebrates travel better in groups! Please do not order a single animal. In case of breakage or non-compliances observed upon delivery and confirmed by our carrier, we can only guarantee the animals if the following instructions have been precisely followed: 1. Accurately fill out the delivery note from the carrier with the mention "species name = dead." 2. Send us a copy of the signed delivery note via email within 24 hours, accompanied by a photo of the deceased individual(s) placed outside of the water on a flat surface, with the delivery note visible. We will reimburse the value of the loss in the form of a voucher valid for one year from the date of issuance. Note: The mentions "subject to inspection" or "upon unpacking" are not taken into consideration.

7-day Alive Guarantee

To benefit from the Vivant guarantee, it is imperative to contact us to conduct a compatibility study before each order. We commit to delivering the animals alive and viable for 7 days; beyond this period, due to the varying skills of each individual, the responsibility for the animals falls on the buyer. However, this guarantee is limited to transport for particularly fragile species, including hard corals, certain invertebrates, and fish. Additionally, we cannot be held responsible for improper acclimatization not adhering to the recommended guidelines in the acclimatization section. Furthermore, if an animal dies under the guarantee conditions, we will issue a refund in the form of a store credit. It is essential to return the original photo(s) of the dead individual(s) placed outside of the water on a flat surface with the delivery note visible.

Hardware Warranty

The warranty applicable to the equipment is the "manufacturer" warranty available on the manufacturer's website or upon request from Recifathome customer service. However, certain items will need to be returned to us in order to implement this warranty. In this case, the return will be made by postal service at the buyer's expense. Please contact us to know the warranty terms that apply to the products in your order. Consumables are not covered by any warranty.

Please contact us to learn about the warranty terms that apply to the products in your order. Consumables are not covered by any warranty.

• Through respiration, the resulting production of CO2 acidifies the environment. The pH, which initially ranges between 8.3 and 8.5, decreases to reach values between 6.8 and 7.4.
• Through the excretion of nitrogenous compounds (urea, NH4+/NH3, feces), which leads to a significant increase in ammonia concentration.

Available payment methods at the final step of the cart:

Payments are made exclusively in euros and by credit card.

NB: Under no circumstances does Recifathome have access to your banking information..

Order processing takes longer (next-day delivery for live items is impossible), and the bank transfer must be made on the same day as your order to guarantee stock availability (beyond that, the animals will no longer be reserved for you). The order will be canceled if we have not received the transfer within 7 days. Necessary measures will be taken against the delinquent payer. Keep an eye on your email inbox: you will receive the necessary information to make the bank transfer.

The animals and equipment sold remain the full property of Recifathome until full payment of the order amount, in accordance with law no. 80.335 of 12/05/1980.

On each of our product sheets, you will find the maximum number of loyalty points assigned based on the species. Once your order is confirmed, you can choose to convert your points into a discount voucher or wait to accumulate points from several orders to create a single discount voucher.Attention, discount codes, credit notes, and loyalty or review vouchers cannot be combined in your cart.The maximum period to convert your loyalty points into a discount voucher is 200 days from the date of the order.